Contact Us
We're here to help with questions about the Service, your account, or technical issues.
Customer Service
Reach our support team on Telegram, phone, or email. We aim to reply within 1–2 business days.
Support Hours
Monday – Friday, 9:00 AM – 6:00 PM (Singapore Time, UTC+8). Messages received outside these hours will be answered on the next business day.
What We Can Help With
- Account access, password reset, and language settings
- Publishing or removing wishes from the Public Registry
- Technical issues, bugs, and feature requests
- General questions about how the Service works
What We Cannot Help With
- Legal advice on wills, advance directives, or estate planning
- Medical advice on end-of-life care decisions
- Disputes between family members regarding documented wishes
For legal and medical matters, please consult qualified professionals in your jurisdiction.